Privacy Policy

All Good Folks Ltd · Last updated 23 October 2026

We don't track you. Our apps have no accounts, no sign-ups, no analytics, no ads and no third-party code that collects data. What you create stays on your device. The only time anything about you reaches us is when you choose to send it, for example by pressing Send in Get help, and this policy says exactly what goes with it.

Which apps this covers

Every app we make, on Mac, iPhone and iPad. New apps are added here as they are released.

What stays on your device

Your files, folders, screenshots, recordings, clipboard contents, extracted text, samples, presets, signatures, scans, artwork and settings all stay on your device. Where a job can be done on the device, it is: text recognition, barcode and QR decoding, colour extraction, speech recognition, audio processing, image conversion, QR and Wallet pass generation, and translation all run locally using Apple's built-in systems, with nothing sent anywhere.

Permissions, and why an app asks

An app only asks for a permission when a feature needs it, and only uses it for that feature. macOS and iOS ask you first, and you can withdraw any of them in System Settings at any time.

• Screen recording (ScreenshotClip, Searchitall): used only to capture the screen or region you choose, and only at the moment you start a capture, never continuously and never in the background. The captured image is processed on your device (for example to read its text, decode a QR code or barcode, or pick out its colours) and is then discarded, or saved only where you tell it to. We do not collect, store, log or upload this screen-recording data. It is shared with a third party only if you yourself use one of the optional features below that sends it, such as Ask AI or reverse-image search, in which case it goes directly from your device to the service you chose.
• Camera (Scan Flow): to scan a document you point it at. Scans are written to your own files.
• Accessibility and input monitoring (Trigger): these apps turn a key or a MIDI message into another key, which is only possible with these permissions. Key presses are translated in memory, in the moment. Nothing is recorded, stored, logged or sent, and there is no keystroke history anywhere in the app.
• MIDI (Trigger): to receive notes and controls from your instruments, and to send them to your music software.
• Files and folders (The Converter, Mail Flourish, Kontakt Artwork, Scan Flow): to read and write the specific places you pick, through the standard system panel. The app keeps a bookmark to what you granted, and nothing wider.
• Photos (Scan Flow, Mail Flourish): to save something you made, or to use a picture you choose.
• Notifications (Mail Flourish): to tell you when a signature needs attention, for example to copy it again after its logo moved. They are created by the app on your device; we run no notification server.

Features you choose that send data to third parties

Some optional features send only the specific content you select, and only when you activate them:

• Ask AI (Searchitall): the content you choose, such as a region of your screen or some text, is sent to the AI provider you select, for example Google Gemini, Anthropic Claude or OpenAI, using an API key that you supply and that is stored only on your device.
• Translation: performed on your device by Apple where possible. If you have set an AI key, translation may instead be carried out by your chosen provider.
• Web search: opens the query you choose in your default web browser.
• Reverse-image search (Searchitall): the image you pick is briefly uploaded to a temporary image host so a search engine such as Google Lens can retrieve it, and the results open in your browser. Where the host supports it, the copy is set to delete itself automatically, typically within about an hour. It is uploaded only when you tap the image-search action.
• Signature images (Mail Flourish): by default your logo and any social icons are stored inside the signature itself, so nothing is fetched from anywhere. Gmail and Outlook remove embedded images, so for those the social icons are loaded from an image server we run. It serves images only and keeps no record of the requests, and you can choose to embed the icons instead. iPhone Mail, Gmail and some other apps can't show a logo stored inside the signature, so for those your logo image is uploaded to an image server we run, and the signature links to it. Only the image itself is sent: no name, email address or other detail goes with it, and the server keeps no record of who uploaded it or who views it, apart from a scrambled count of uploads per connection, kept for two days to stop misuse. Logos are kept there so they keep showing in emails you have already sent; to have yours removed, email appsupport@allgoodfolks.com. You can instead paste your own image address, or keep the logo embedded. Earlier versions of Mail Flourish used a public image host (catbox.moe) for this; the app moves those logos to our server automatically.
• iCloud (Mail Flourish): if you are signed in, your own library or progress syncs between your own devices through your own iCloud account. It is Apple infrastructure and we cannot see it.

Apart from Mail Flourish logos described above, in every case the data travels directly from your device to that service. We never receive it, see it or store it.

Getting help and crash reports

Most of our apps have a Get help button. You type your email address and a message. When you press Send, the app sends us:

• the email address you typed, and your message
• device details: the app's name and version, your Mac, iPhone or iPad model, the macOS or iOS version, free space and memory, time zone, language and display settings, and whether the app is activated or Pro (never your licence key)
• a random install code that the app makes for itself. It is not linked to your name, Apple ID or Mac name. It only lets us see when two reports come from the same copy of the app.
• the app's own log, with names, file paths and email addresses taken out on your device before it is sent
• recent crash and hang reports for that app, cleaned the same way
• the app's on and off settings and number settings, never anything you have typed

If an app closed unexpectedly, it may offer to send that crash report next time you open it. Adding your email is optional. Nothing is ever sent until you press Send.

How it travels. Over an encrypted connection to our support service on Cloudflare, which passes it to our support inbox through Google's email service. We don't keep your IP address.

What we do with it. We use it only to reply to you and fix the problem. We never add you to a mailing list, never sell or share it, and never use it for advertising.

How long we keep it. We keep support emails and reports for 12 months after your question is closed, then delete them. We delete them sooner if you ask.

Licences and updates

Apps bought from the Mac App Store or the App Store are handled entirely by Apple. In those apps, macOS and iOS also give the app a short note about its own crashes and slowdowns (Apple's MetricKit). It stays on your device and is only included if you press Send. If you have turned on Share with App Developers in your device's settings, Apple may also share anonymous crash reports with us. For apps sold directly from our own site:

• Licence activation: your licence key is checked with our payments provider (Lemon Squeezy), which tells us only whether the key is valid and which device it has been activated on. Your email address is held by them as the purchaser, under their own privacy policy.
• Update checks: the app asks our server whether a newer version exists. That request contains no personal data, and we keep no record of it.

Purchases

Purchases and in-app purchases on the App Store are handled entirely by Apple. We never see your payment details. Direct purchases are handled by Lemon Squeezy, who act as merchant of record.

Third-party services

When you use a feature that sends data to a third party, that data is handled under that company's own privacy policy. Those third parties, always only at your initiation, are: Apple, Google, Anthropic, OpenAI, Lemon Squeezy, the image hosting used for reverse-image search, and, when you send us a help request or crash report, Cloudflare and Google, who carry it to our inbox. Please refer to their privacy policies for how they handle data.

Your rights

The only personal data we hold is what you send us when you ask for help: your email address, your message and the report. Email appsupport@allgoodfolks.com and we will show it to you, correct it or delete it. If you have bought directly from us, your purchase record sits with Lemon Squeezy and you can ask us to have it removed. Everything an app stores lives on your device and goes when you delete the app.

Changes

If this policy changes, the date at the top changes with it. Material changes will be noted in the app's release notes.

Contact

Questions about any of this: appsupport@allgoodfolks.com.

© 2026 All Good Folks Ltd